Ad-Crafters | Call Audits for Restoration Companies
Call Breakdown Report

You’re paying for calls. Some should’ve been jobs. They weren’t.

I’m Ian — a freelance call analyst for restoration companies. I review your real inbound calls and show what booked, what didn’t, and what’s worth a second look.

check_circle Built from your actual call transcripts
check_circle If your calls are recorded, that’s all I need
check_circle Spot missed revenue fast
Get Your Free 30-Day Breakdown

One audit: 355 calls reviewed, 66 flagged worth a second look.

Executive Verdict
Executive Summary
Revenue Risk

Every call you pay for ends up in one of these buckets

I sort every single call — so you see exactly which is which.

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Missed Jobs

Good calls that were close — but didn’t book.

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Needs Follow-Up

Calls that needed a follow-up — but no clear outcome.

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Wrong Calls

Calls you paid for that were never a fit.

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Same Problems, Repeated

The same issues repeating across calls — patterns that only show up side by side.

Once every call has a bucket, deciding what to fix, cut, or scale gets simple.

See what your calls are actually worth

A report built from your calls — annotated with what to look at, what it’s worth, and what to do about it.

No dashboards. No assumptions. Just what actually happened on your calls.

Appointment activity summary
Reviewable calls breakdown
Month-over-month movement
Service revenue breakdown
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    Booked vs didn’t book
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    Revenue per call
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    High-value services
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    Follow-up gaps
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    Unqualified calls
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    Month-over-month movement

It’s just a clear report — with real numbers behind your calls.

What this actually helps Restoration companies do

Fix Missed Opportunities

See which calls were worth winning and where follow-up slipped. Every one worth a second look, flagged.

Missed Jobs

Improve Budget Efficiency

Break down which calls were valuable and which were junk. Separate bad leads from bad handling.

Wasted Spend

Decide With Clarity

Know what to cut, fix, or scale based on real call outcomes. Act on what’s actually happening — not on gut feel.

Clear Decisions

Send Your Calls Over

Here’s how to get your call breakdown.

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01 Send Your Transcripts

Send over your call transcripts from CallRail or your tracking tools.

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02 I Break Them Down

What booked, what didn't, and where things slipped.

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03 Get Your Report

An interactive report within 24 hours — every call tagged, dollars attached, and your follow-up list ready to work.

You’re already paying for the calls. Now see what actually happened to them.

Get a free 30-day call breakdown. If your calls are recorded, I can start today.

Get Your Free 30-Day Breakdown
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One analyst. 24-hour turnaround.

Real findings from call audits (updated monthly)

Recent Case Studies

Real findings from my audits

The audit revealed a clear distinction between high-rated and low-rated leads. Companies with a higher volume of 5-star reviews were converting at a significantly higher rate than those with poor or no reviews, highlighting the direct impact of online reputation on call outcome.
The audit found that potential leads were lost due to scheduling conflicts during the initial call. To address this, we proposed the introduction of a dedicated Estimator role to streamline the booking process and ensure faster response times for site visits.
Incoming calls required follow-up that was never executed correctly during the handoff between the intake team and the sales department. This breakdown in communication represents a significant revenue leakage point now being addressed with automated alerts.
Audits highlighted that renters were often misidentified or processed inefficiently. We implemented a new vetting and approval workflow specifically for rental inquiries to ensure high-intent leads were prioritized correctly without manual bottlenecking.
By identifying non-serviceable leads and calls for services not offered, we optimized the LSA bidding strategy. This direct feedback loop resulted in a immediate 25% reduction in wasted ad spend while maintaining the same volume of qualified appointments.
Ready to begin?

Get in Touch

Send your call transcripts. I’ll show what actually happened — what booked, what didn’t, and what’s worth a second look.

Free 30-day sample. No setup. 24-hour turnaround.

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Email Your Calls

ian@ad-crafters.com

Send transcripts or ask a question

Or copy: ian@ad-crafters.com

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Call Me Directly

818 369 3067

I usually respond within a few hours.